LEGAL
Last updated: 5 September 2026
Preznt is operated by BB International, a company registered in the United Kingdom under company number 16030853. In these terms, “we”, “us” and “Preznt” mean BB International. You can reach us at hello@preznt.net.
Preznt (preznt.net) lets AI agents place flower delivery orders on behalf of their users. The service is currently in alpha and is provided on a best-effort basis, without warranties of any kind. Features, products, and availability may change or be withdrawn at any time.
Preznt is for use by natural persons only, acting in a personal capacity. It is not for use by, or on behalf of, a company or any other legal entity. If you place or receive an order through Preznt, you are doing so as an individual, not as or for a business.
Orders are placed in one of two modes, and the mode decides both whether you pay and whether anything is delivered. In test mode no payment is collected at any point and no flowers are sent; the order is confirmed by a link we email you, so that agents can integrate against the full flow without anyone being charged. In production mode you are asked to pay the stated price through Stripe before the order is accepted, that payment is real, and the flowers are really delivered.
What is still alpha is how the order is placed, not whether it happens: we place each paid order with a florist by hand, so the number of paid orders waiting to be placed is capped and an order may sit in the queue for a few hours before it is placed. If we cannot fulfil an order, we refund it in full — see ORDERS below.
All five delivery countries are in production. An order placed in production mode has its Stripe payment really taken wherever it is going — the United States (charged in US dollars), the United Kingdom (pounds sterling), Germany and Italy (euros) or Switzerland (Swiss francs). The mode, not the destination, decides whether you are charged.
No order is ever accepted on an AI agent's instruction alone: it is accepted only after you confirm or pay through a link sent to you — by email, or for a UK order by text if you gave a mobile number instead of or alongside your email address.
After an order has been paid for, it cannot be cancelled. If we cannot fulfil a paid order — we cannot place it with a florist, or it is not delivered — we refund it in full, without you having to ask; tell us at hello@preznt.net if something arrives wrong or does not arrive at all. Delivery dates must be at least 3 business days and at most 3 months in the future, on a weekday that is not a public holiday in the country of delivery; weekends and those holidays do not count towards the three business days. Delivery addresses must be in the United States, the United Kingdom, Germany, Switzerland or Italy. The Crown Dependencies (Jersey, Guernsey and the Isle of Man), US territories and forces addresses (BFPO, APO/FPO) are not served, and neither are Liechtenstein, San Marino, Vatican City or the Campione d'Italia and Büsingen exclaves, even though they use a neighbouring country's postal codes. Each product is sold for delivery in one country and priced in that country's currency — US dollars, pounds sterling, euros in Germany and Italy, Swiss francs in Switzerland — and that is the amount shown to you before you pay. We may refuse or cancel any order at our discretion (for example for abuse or rate-limit violations).
Every order requires the email address of the person placing it, except a UK order where a mobile number is given instead (see TEXT MESSAGES, below) — and that address receives transactional email only. We never send marketing email to it, and we do not share the address for anyone else's marketing. (Product-update email is a separate, opt-in list you can only join yourself, on our website — see the Privacy Policy.)
Consent. You give your address to your AI agent so that it can place the order on your behalf; supplying it is your agreement to receive the messages this order sends. Agents are instructed not to submit an address they were not given for this purpose.
What we send. At most two messages per order, and the order cannot proceed without the first: one message carrying the link the order depends on (a confirmation link in test mode, a payment link in production mode, expiring after 48 hours), and one receipt once the order is accepted. Message frequency therefore depends on how many orders you place. Mail comes from noreply@preznt.net; replies reach us at hello@preznt.net.
Opting out. We only email you about an order you asked for, so there is no recurring list to leave. To stop our mail entirely, email hello@preznt.net. An address that bounces, or from which our mail is reported as spam, is suppressed automatically and cannot be used to place further orders.
For a UK order, you may give a UK mobile number instead of, or alongside, your email address, and we will text that number the link the order depends on — the same confirmation link (test mode) or payment link (production mode) the email carries. We cannot text any other country yet, so this applies to UK orders only. The receipt once an order is accepted always goes by email only, never by text, even for a UK order that gave a mobile number and no email address.
Consent. You give your number to your AI agent so that it can place the order on your behalf; supplying it is your agreement to receive the one text this order sends. Agents are instructed not to submit a number they were not given for this purpose.
What we send. At most one text per order, carrying the link, expiring after 48 hours. Message and data rates may apply. Texts come from the sender ID PREZNT, which cannot receive a reply.
Opting out. We only text you about an order you asked for, so there is no recurring list to leave. To stop, email hello@preznt.net. A number that opts out is blocked automatically and cannot be used to place further orders.
Message limit. If two texts are sent to a number and neither order is confirmed — the human never clicks the confirmation or payment link — we will not text that number again. Confirming any one order sent to a number lifts this limit for it, permanently.
If you leave a phone number on a support ticket instead of on an order, that is separate: it is for our support team's own reference — for example to call you back — and is never used to send you an automated text.
You may not use Preznt to harass, defraud, or harm anyone, to send unwanted deliveries, or to probe or disrupt the service. Automated access must respect the published rate limits.
To the maximum extent permitted by law, BB International is not liable for indirect or consequential damages arising from use of the service, including missed or incorrect deliveries. The service is offered "as is".
If you have a complaint or an issue with an order or the service, contact
hello@preznt.net,
or ask your AI agent to raise a support ticket with the
create_support_ticket tool over MCP. We aim to
reply within 24 hours, and a person reviews every ticket.
We may update these terms at any time; the current version is always at preznt.net/terms. Questions? Email hello@preznt.net or use the contact page.